PAYMENT

Cancellation & Refund Policy

 www.housethisindia.com believes in helping our customers as far as possible, and has therefore a liberal cancellation policy.

How do I cancel an order on housethisindia.com?

If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.

For outright cancellations by you:

-     If you cancel your order before your product has shipped, we will refund the entire amount.

If the cancellation is after your product has shipped:

-   If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.

Refund Policy:

For non COD Refunds

1. Return shipping charges will be beard by seller (i.e housethisindia.com ) to the amount maximum of Rs 100, for that one has to send a scan copy of courier receipt

2. Goods must be returned within 10 days of cancellation

3. Send us your details (which is given below)  
  a. Order No. and goods detail that you order along with order amount 
  b. Bank Account number and name,
  c. Account holder's name  
  d. Account type
  e. IFCI code,
  f. Branch name, 
  g. Reason for return 

4. There will be a small inspection on our end 

5. If all seems right, your amount will be refunded in to the account given within 10-15 working days 

For COD orders

1. Return Shipping charges will be beard by buyers

2. Goods must be returned within 10 days from date of cancellation

3. Send us your details 
  a. Order No. and goods details that you order along with order amount 
  b. Bank Account number and name,
  c. Account holder's name  
  d. Account type
  e. IFCI code,
  f. Branch name
  g. Reason for return 

4. There will be a small inspection on our end

5. If all seems right, your amount will be refunded in to the account given within 10-15 working days  

Return Policy

In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to the concerned manufacturer. Let us know & we’ll help you regarding the same

If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91-8527191899 or email us at hello@housethisindia.com mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

• Any product that exhibits physical damage to the box or to the product;

• Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery;

• Any product without a valid, readable, un- serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;

• Any product from which the UPC (Universal Product Code) has been removed from its original packaging.